FAQ

Your questions about AI bookkeeping, answered.

Get clear answers about what Arcaiva does, how you stay in control, current plans, the free trial, bank connections and security.

Does Arcaiva use AI to do my bookkeeping?

Yes. Arcaiva uses AI to handle supported day-to-day bookkeeping work and brings you in when your input or review is needed. You remain in control while Arcaiva handles the repetitive work, including transaction categorization, reconciliation and receipt matching.

How does AI bookkeeping work?

Connect your accounts through Plaid. Transactions flow into Arcaiva, AI handles routine bookkeeping and the books stay current. Arcaiva brings you in for information, clarification, approval or review when needed, and you can use current financial reporting to understand the business.

How often are my books updated?

Arcaiva uses live bank connections and ongoing bookkeeping to keep the books current. There is no fixed refresh interval promised here. Confirm the timing for your particular bank connection and workflow if your business requires a specific update schedule.

How does categorization work?

Arcaiva uses AI to categorize transactions as part of routine bookkeeping, reducing the manual sorting work. When something needs clarification or review, Arcaiva brings you in.

Does Arcaiva reconcile accounts?

Yes. Reconciliation is part of Arcaiva’s supported AI bookkeeping work. Arcaiva brings you in when information, clarification or review is needed.

What happens when Arcaiva needs my input?

Arcaiva brings you into the workflow when it needs information, clarification, approval or review. You supply the business context or judgment needed while Arcaiva handles the supported repetitive work.

Does Arcaiva store my bank password?

No. Plaid handles bank authentication. Arcaiva does not store your actual bank username or password.

Can I connect my bank or another accounting tool?

Live bank connections through Plaid are available. Check compatibility for your bank and account, along with connection allowances and any additional connection pricing for your setup. Confirm any other named integration separately rather than assuming it is included.

Can I use Arcaiva for multiple businesses?

Yes. Arcaiva supports company-level bookkeeping and a corporate/franchise layer for oversight across downstream businesses. Core is $99/month with 3 users and 1 included company. Pro is $199/month with 10 users and 1 included company. Additional companies are $50 per company/month on Core and $75 per company/month on Pro.

How does the franchise/corporate layer work?

It gives top-level corporate or franchise management visibility into downstream companies, with the ability to review and audit them. Individual businesses maintain their own accounting workflows. Confirm detailed permissions and reporting needs for your organization.

What can Arcaiva support today?

AI bookkeeping, live Plaid bank connections, transaction categorization, reconciliation, receipt matching, current books and financial reporting lead the workflow. Customer records, invoices and PDFs, receivables, pro forma invoicing, company management and franchise/corporate oversight support the wider business.

How many users and companies are included?

Core is $99/month with 3 users and 1 included company. Pro is $199/month with 10 users and 1 included company.

Additional companies are $50 per company/month on Core and $75 per company/month on Pro.

What does Arcaiva cost?

Core is $99/month with 3 users and 1 included company. Pro is $199/month with 10 users and 1 included company.

Additional companies are $50 per company/month on Core and $75 per company/month on Pro.

Core and Pro are current subscription plans. Choose the package that fits your business at the end of the trial.

How does the free trial work?

Try Arcaiva free for 14 days. No card is required and the trial does not renew automatically.

At the end of 14 days, you are directed to the subscription page and must choose Core or Pro to continue using Arcaiva.

At the end of 14 days, choose Core or Pro on the subscription page to continue using Arcaiva.

Is Arcaiva available in Spanish?

Yes. The Arcaiva application is available in both English and Spanish.

Can I move over from QuickBooks Online?

Confirm the current QuickBooks migration scope for your source system before planning a move. Check supported records, history, documents, validation and the cutover approach rather than assuming every item transfers.

How does Arcaiva protect my financial information?

Arcaiva has encryption in transit and at rest, MFA, backup/disaster-recovery protections and security/incident monitoring. Plaid handles bank authentication, and Arcaiva does not store your actual bank username or password.

SOC 2 compliance process underway. Arcaiva is not currently SOC 2 certified.

Is a pro forma already an invoice or receivable?

No. Create and issue a pro forma, confirm acceptance, then convert it into one draft invoice for review and finalization. A pro forma is not an invoice or receivable before conversion, and conversion is not payment.

Why do the receivables views use different scopes?

Receivables Flow covers billed, collected and open amounts for the current-month invoice cohort. Overdue Pressure covers all currently open receivables. These views answer different questions; neither is a cash forecast or collection guarantee.

Does tax visibility mean tax filing?

No. Viewing tax-related information is not the same as preparing or filing a return or receiving professional tax advice. Confirm the exact tax workflow and your professional requirements separately.

What support will I receive?

Confirm the support channel, hours and any response-time requirements for your organization before relying on a particular arrangement. This page does not promise an unconfirmed service level.

Can Arcaiva replace every accounting or ERP tool?

No single comparison establishes that. Arcaiva provides AI bookkeeping and the supporting features described here, including corporate/franchise oversight. Evaluate any specialist accounting, ERP, migration or integration requirement against your actual needs.

Let Arcaiva do the bookkeeping.

Try Arcaiva free for 14 days. No card required. Choose the plan that fits your business when your trial ends.

At the end of 14 days, choose Core or Pro on the subscription page to continue using Arcaiva.

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14 days free. No card required. No automatic renewal.

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